What is an Accredited Agent

An Accredited Agent is one who went through a VA OIG Background and tested by VA to handle claimants Claims.  they have the same access as a VSO/NSO to your claim file and are allowed by VA to represent you.  Many Accredited Agents do charge a fee as well as some who do not.

For more information about who can represent you and what they may charge (if any), follow this link's to VA's web site.

What do the Acronyms and Abbreviations mean?

The U.S. Department of Veterans Affairs (VA) uses many acronyms and abbreviations for VA terms.  An accredited Veteran's disability attorney, VSO or Claims Agent will be very familiar with “VA speak.”  We have compiled the following list of VA abbreviations to help you read VA records and understand VA shorthand.


·         9          VA Form 9, Appeal to the Board of Veterans' Appeals

·         10-10EC          VA Form 10-10EC, Application for Extended Care Services

·         10-10EZ          VA Form 10-10EZ, Application for Health Benefits

When will I get my Backpay?

Again, that is an individual answer and depends on a lot of different factors. If you are retired from the military than DFAS has to do an audit before backpay can be received and that process can take over 6 months. Most of the time backpay is payed within a few weeks after you receive your letter. In most cases, many people will see backpay hit before they ever even see their award letter.

Award Letters? When will I receive it and can it be found anywhere else?

NO. The actual award letter can only be obtained from the regional office or from the VSO that you have been working with. However, you can log on to eBenefits and generate a letter in the 'VA Letters' section that will tell you what your current % and monthly payment is. This is often how people find out about their claim before a letter is ever received. The letter does take 7-10 business days and many haven't even been getting them lately.

I cant log in on eBenefits or it isn't working.....

very, very common.
Ebenefits goes down a lot for maintenance. It is nothing to be concerned about. It seems to be most often on weekends. If you continue to have a problem logging in than it is an individual account issue and you need to contact technical support for eBenefits at:

VA/DoD eBenefits Questions and Technical Issues
Monday - Friday, 8:00 am - 8:00 pm ET.

How long do appeals take?

Again, individual answer. I know I keep saying that. Truth is, there is no way of knowing how long your appeal may take. An average appeal is around 2-3 years and in many cases up to 5-7 years; and that’s just average. Many, many people have waited much, much longer. If you do not have a Board date consider filing using new evidence under RAMP->'Supplemental Claim'.

What is a VA Claim Exam, also known as a Compensation and Pension (C&P) Examination?

If you’ve filed a claim with the U.S. Department of Veterans Affairs (VA) for disability compensation or pension benefits, VA may ask you to go to an examination as part of the claim process. For disability compensation, this exam helps VA determine if you have a disability related to your military service or if your condition should receive an increased rating due to it worsening. In the case of pension claims, the exam documents the level of your disability.

Is everyone scheduled for a VA Claim Exam?

No, not everyone will be requested to attend a VA exam. After you have applied for disability compensation and/or pension, you may receive a phone call or a letter from VA or a VA partner asking you to come to a claim exam, also known as a C&P exam. If you have claimed benefits based upon several disabilities, you may be asked to report for one or more exams so each disability can be reviewed by an appropriate examiner. This is a routine request.